- Website www.ichorstudio.gr includes the online store of the company under the name “ICHOR STUDIO SA”, VAT number EL801501003, Registration No. 158063203000, Tax office Athens D’, t. (+30)6944866630, email email@example.com , hereinafter referred to as “the Company”
The Company is headquartered in 6 Andrea Gkini Street, Postal Code 15233, Athens (Greece).
“The Company” is active in the creation of decorative items presenting gods & heroes of ancient Greek mythology.
These Terms set out the rights and obligations of all users and those of “the Company” in relation to the goods offered through this website. Before you proceed in your payment please read carefully these GENERAL TERMS AND CONDITIONS. By using this website or placing an order through it, you are consenting to be bound by these GENERAL TERMS AND CONDITIONS.
The user acknowledges that has read these terms, agrees with them and undertakes to observe them. General Terms and Conditions may be modified and it is the user’s responsibility to read them regularly, as General Terms and Conditions in force at the time the contract is drawn up are applicable.
You may place a valid order only if you are a natural person and you are legally able to comply with the articles of the Greek Civil Code (if you have completed your eighteenth year of age and you are not under legal assistance in concluding a sales contract).
In order to place an order, a special form with the necessary details for the conclusion of the sales contract must be completed. Personal and tax information is filled in by the buyer, who is solely responsible for their accuracy.
Unconditional acceptance of the GENERAL TERMS AND CONDITIONS, clicking on the “ACCEPT” button appearing to the interested party on the website is necessary.
SSL (Secure Sockets Layer) is currently the global web standard for the certification of web sites to network users, and for the encryption of data between network users and web servers. An encrypted SSL communication requires all information sent between a client and a server to be encrypted by the sender software and decrypted by the receiving software, thereby protecting personal information while transferred. In addition, all information sent under the SSL protocol is protected by a mechanism which automatically verifies whether the data has been changed during transmission.
All payments made using the card are processed through the electronic payment platform of “Alpha e-Commerce” of Alpha Bank and uses TLS 1.2 encryption protocol with 128-bit (Secure Sockets Layer – SSL). Encryption is a way of coding the information until it reaches its recipient, who will be able to decode it using the appropriate key.
Your personal information provided to us is intended for exclusive use by our company and facilitates our communication with you and shall not be disclosed to any third party or authority.
You have the right, at any time, to ask us in writing and receive the information we keep in our records about you. You can also let us know at any time and ask for the correction or deletion of your personal data.
You may contact our company for any matter concerning your personal data at (+30)6944866630.
By using this web site you consent to the processing of this information and data and you declare that all information and data you provide us with is true and accurate.
Cost, features and other elements of the products for sale are available and accessible to the user, by following the instructions on web pages.
The Company should deliver the product with the agreed qualities and without any defects
Credit card/ Debit card/ Paypal/ Bank Deposit
Your credit card is charged on the day of the shipping process. The website has taken all necessary measures for the security of your transactions through your credit card and all credit card holders are subject to Validity verifications.
Credit card details are not saved on our website.
Cards are subject to validation checks and authorization by your Card issuer. If the Company does not receive the required authorization, they will not be liable for any delay or non-delivery.
It is important that a contact phone number and a valid e-mail address are indicated.
The consumer is informed by the company prior to the completion of an order for the identity and address of the supplier, the core characteristics of the product, the price, the quantity, the shipping costs, the method of payment, the delivery, the term of validity, the price of any potential offer and their right of withdrawal.
By sending the order form, the consumer receives an online copy thereof, which may be downloaded and saved.
The prices shown for each product include VAT (24%), “the Company” reserves the right to adjust their prices without any obligation to inform the consumer.
Prices exclude delivery costs, which will be added to the total amount before making the payment.
Note: Non-EU customers are subject to financial charges possible applicable due to exchange rate differences, customs clearance etc. for which the company does not bear any liability.
LIMITATION OF COMPANY LIABILITY
The administrator has no liability and does not guarantee that the pages, services, options and contents will be provided without interruption, without errors and that the errors shall be corrected. Also, the administrator does not guarantee that the site or the servers through which it is made available to the user is provided without viruses or other harmful components.
With regard to the non-confidentiality of information and the waiver of intellectual property rights subject to the personal data protection provisions, the Company shall consider any correspondence sent by you, by any means such as e-mail, contact form, etc. as non-confidential. The Company reserves the right to use this correspondence in any way, such as through republication, commercial exploitation, etc., without any obligation to pay or any form of indemnity, unless expressly provided otherwise by the law. By sending a message to the company, you expressly and irrevocably waive any right to the message, such as, but not limited to, the right to privacy, intellectual property rights, industrial property rights, and more.
The list of restrictions is indicative. Given that the use of the website is free of charge, good faith may impose other limitations on the use hereof.
Reproduction of the content or part of the content of the site is strictly prohibited as well as the use of the product names appearing on the website and the trade name of the Company.
AVAILABILITY OF PRODUCTS
All orders for products are subject to availability. In the event of difficulties in supplying or exhaustion of the products in stock, the Company has no other liability apart from refunding you the amount you may have paid in full by using the same payment method you used to purchase the product.
Subject to availability and any exceptional circumstances, we will endeavor to fulfill your order by the delivery date set out in the Order Confirmation or, if no estimated delivery date is specified, we shall inform you by mail with the new delivery dates.
If for some reason we are unable to deliver on this date we will inform you of this situation and give you the option to continue with the purchase with a new delivery date or alternatively cancelling the order. In the last case the Company has no other liability apart from refunding you the amount you may have paid in full by using the same payment method you used to purchase the product.
The Company reserves the right to withdraw any product at any time and to remove or process any content on this site. The Company accepts no liability for withdrawing any product, and for removing or editing any materials or contents of the website or for refusing processing or acceptance of an order after they have sent the Confirmation order. In the last case the Company has no other liability apart from refunding you the amount you may have paid in full by using the same payment method you used to purchase the product.
RETURNS AND CHANGES POLICY
- Right of withdrawal
If you wish to return to the company a defective product purchased you may exercise your Right following the procedure described below and under the following requirements.
The Right of withdrawal expires in 14 days from the day you received the product and it only applies in case of being defective . In case of purchases consisting of multiple lots or in case of purchase within one order of multiple products delivered separately, the deadline shall expire 14 days after the day you received the last product.
- Exercising the Right of withdrawal
To exercise the right of withdrawal, you must inform the company by express statement sending an e-mail to the e-mail address firstname.lastname@example.org.
In these cases, in order to exercise your Right of withdrawal successfully, you should return the product in exactly the same condition as you received it, it should not be used. You should also return the product in its original packing together with the receipt sent to you upon delivery and with any other document accompanying the product and the tags attached on the product.
The product must be returned within 10 days from the day on which the company has accepted your decision to withdraw.
You may return the product by courier to the address indicated in the first paragraph of the General Conditions.
In case you qualify for a refund, the refund will be paid as soon as possible and in any event within 14 days from the date you informed us on your withdrawal. We may withhold the refund until the product has been received back.
In order to exercise your right of withdrawal you shall indicate the order code in your application, therefore make sure you keep the order code of the product(s) you have purchased as indicated in the order confirmation e-mail.
You may send us any complaint regarding an order, payment or delivery to the following email address: email@example.com
If for reasons of force majeure your purchased products are impossible to be delivered within the specified time, you will be notified via e-mail in order to confirm if you wish your order to be completed under the said conditions. “The Company” accepts no liability for any situation resulting from force majeure.
INVALIDITY OF TERMS
If a competent authority determines that any of these Terms or any provisions of the Contract is invalid, illegal or unenforceable to any extent the remaining terms and provisions will remain valid to the fullest extent permitted by the law.
If at any time during the term of the Contract the Company fails to insist upon strict performance of any of your obligations or to exercise any of the their rights or remedies this should not constitute a waiver of such rights or remedies and shall not relieve you from compliance with such obligations.
APPLICABLE LAW & JURISDICTION
For any dispute arising directly or indirectly from the use of this website, the Greek law is applicable, under the exclusive jurisdiction of the Courts of Athens (Greece).