Shipments of small size heroes, within Europe are free of charge.
In case of shipping outside Europe, the cost is 50 euros (does not include taxes/ custom fees that may occur) per item or for up to 2 items.
For domestic and abroad shipment of medium and large size heroes, the clients should contact the store in order to be informed regarding shipment cost and delivery time.
Upon completion of your order and as long as the product is available, the shipping times are as follows:
-For shipments within Attica, it takes 3-5 working days
-For shipments outside Attica, it takes 3-10 working days
-For shipments to hard-to-reach areas, it takes 3-15 working days
-For shipments to Europe, it takes 3-7 working days
-For shipments outside Europe, it takes 5-15 working days
In case the product is expected or sold out, the customer is informed by email about the progress of his order.
As soon as the package is delivered to the cooperating courier company, the customer receives an email with the tracking number or link. The shipment can be searched using this number/ link in the corresponding field on the official courier’s website.
Refunds and Returns
The store does not issue refunds nor accept returns under any circumstances unless the customer has received a defective product. In this case, the customer sends a photo of the defective product to firstname.lastname@example.org and if the return/ refund is approved, he proceeds to send it back to the store at the recipient’s expense and on the assumption that its package has not been destroyed. A receipt is required for each return.